Dunn's River Falls, Jungle River Tubing & Chill at Reggae Hill
Pick up is available from most major hotels and some villas and air bnb in St. Ann, Ocho Rios, Trelawny and Montego Bay. You will receive your pick-up time via email or telephone after you have completed your booking.
You will be returned to your original point of pickup after the tour.
- Wear bathing suit under cover up
- Towel
- Water shoes (mandatory) - or close-toed rubber-soled shoes to climb the waterfall (water shoes are available for purchase from your tour guide)
- Sunscreen, hat, sunglasses
- Cash or credit card
- Round-trip transportation
- Entrance to Dunn's River Falls and climbing guide
- Entrance to river tubing and guide
- Entrance to Reggae Hill
- Comfortable chair
- Food and beverages are NOT included.
- Pregnant woman and guests with back, neck or knee problems should use caution when considering this tour
- There is an observation deck next to the waterfall for guests who do not want to climb
- Water shoes, or closed rubber soled shoes (not flip-flops), are mandatory - You may purchase water shoes from your tour guide
- Children under 5 years old will find it difficult to climb the waterfall and must sit on adult's lap for river tubing
- Maximum weight for river tubing is 240 pounds
- Souvenir and logo shop at Reggae Hill
- Riverside massages available - please book with your tour guide on the bus or upon immediate arrival to the river as they are limited!
- This tour is not wheelchair accessible
Cancellations More Than 24 Hours Before Your Tour
Reservations cancelled more than 24 hours before the scheduled tour start time (Jamaica local time) are eligible for a full refund.
To cancel or reschedule your reservation, please contact us at +1 (876) 834-0565 or email reservations@reggaehill.com.
Cancellations Within 24 Hours
Cancellations made 24 hours or less before the scheduled tour start time are non-refundable and subject to a 100% cancellation fee.
No-Shows and Late Arrivals
Guests who fail to arrive at the designated meeting point at the scheduled time, or who miss their scheduled transportation or tour departure, are considered no-shows and are not eligible for a refund.
Guests who choose not to participate in the excursion after it has commenced are not eligible for a refund for unused services.
Cruise Ship Itinerary Changes
If your cruise ship is unable to dock at the scheduled port of call, preventing you from participating in your booked excursion, you will receive a full refund.
This applies to official cruise-line port cancellations due to weather, operational issues, or itinerary changes.
Cancellations by the Tour Operator
If we are unable to operate your scheduled excursion, you will be offered the option of rescheduling, subject to availability, or receiving a full refund.
Refund Processing
Approved refunds will be issued to the original payment method within seven business days of approval. Additional processing time may be required by your bank or credit card provider.
